Tell Dunkin what is on your mind

Please use this post to sound off on anything related to Dunkin’ Donuts. Hopefully the company will catch wind of it and maybe we can get a corporate official to respond to the comments.

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3,545 Responses to “Tell Dunkin what is on your mind”
  1. Suzanne Dollar says:

    We love everything about our Dunkin Donuts which is just down the street from us,but the music is extremely loud and it’s hard to carry on a conversation. It is always rock music which only some people like. We like to go there to relax and talk but always end up leaving much sooner than we had planned because of the music. It would be nice to have something more appropriate to all people to to listen to. Store #306955 George Washington Hwy., Porstmouth, VA..

  2. Dunkin Employee says:

    I work at a Dunkin Donuts. The female manager swears at us (her crew), talks badly about us to one another and starts trouble. There was a point where she even spoke of a shift leader calling him a “F*cking F*ggot & the little F&*king fairy” It is completely appauling and inappropriate. If we tell our district manager about her we all get screamed at when people complain about her. It is like there’s no avoiding it!! She is a disgrace to the company and should be fired. North Providence, RI Store#343063

  3. Betty Heim says:

    I went into the Dunkin Donuts on Oakland St. around 4:00 today and had a very unpleasant experience. I wanted tobuy some ground coffee for home use and add money to an existing card.
    I waited at the counter while 3 or 4 people served the drive thru customers Finally as 3 people formed a line at thecounter they called some young girl to help us. She did not know how to use the register properly and didn’t know if the coffee wason sale or not (no signs posted). As she asked for
    help everyone was busy with drive up. I handed her a$50.00 bill and then saw a signposted. She left and went in the back room for 2 or 3 minutes with out a wordof explaination. She then returned and asked 3 or 4 times how much I wanted to add to my card. Finally, she gave me my receipt, coffee and change. No thank yous. I retu;rned to my car and my husband asked for the card and I saw that she did not give it to me. I went back in and asked for it and she saw it and gave it to me. No apology.
    It was a bad experience. Sorry as I like DD.

  4. Dede says:

    I love everything about my Dunkin Donuts…. I always go there When I have meetings or special events, for work. As soon as I walk in the door they great me with a smile and a hello…. They are happy to see me and ready to help me out with my needs. I give them a big A+.
    Store# 307806
    1900 Fairfax Road, Annapolis, MD 21401

  5. sHERRIE says:

    This being a new dunkin, it’s clean and up to date! always runs out of donuts!!!!Then this past
    Saturday, the 10th, me and my husband we’re gonna go listen to music in the park. Stopped to
    get 2 coffees and a blueberry muffin with butter. Well first she forgot 1 of the coffees, then my husband asked her to put butter on the muffin. I wish you could have seen the muffin!!! crumble
    city!!!! There was a black girl working there that I was gonna call on a couple of days earlier
    because of her attitude,Isaid thank you and have a great day, not her. But I didn’t figured she was
    having a bad day. Well Saturday night she was there and had given me the forgotten 2nd cup of
    Joe, ALL THE WHILE BLOWING ON THE OPENING OF MY CUP OF COFFEE!!!!!I I should have then said something…but I was in awe as to what I just seen!!!Of course can’t find that receipt to
    go to manager!! Any way if you go to the new DD in morehead city,nc…..watch as your order is being
    made!!!!!

  6. tony says:

    I go to dunkin donuts 5 out of 7 days a week.love the espresso i notice on the other side even before noon this is 3-4 days a week they are out of donuts three quarters out,maybe you can get them to have more

  7. HARRY,DID YOU GET THE WEBSITE YET,I ANSWERED YOUR REQUEST FOR INSTRUCTIONS AGAIN.LET ME KNOW AS I JUST DID TWO MORE SURVEYS!!

    SHEILA

  8. Ross Barford says:

    I often use the Dunkin at 1300 MacDade Boulevard, Woodlyn, PA‎. I normally go in about 630-700 am and one of the ladies is so sharp that after my first couple of visits she knew what I wanted and had it ready as I was about to ask for it. That has never happened before, anywhere. I was stunned. The other workers picked up on it and now they do the same thing. In addition they are very cordial to all customers. I’m very impressed.

  9. Wendy says:

    I have been going to the DD in Wilton Manors, Florida, on Oakland Park Blvd. in Fort Lauderdale for many years. The service is very good. The woman that works the night shift is an angel. She is sooo nice. Also during the day shift Mellissa is a good person, she is very personable and I love seeing her when she is working cuz she makes the visit great. The employees are very efficient and this store is VERY Busy. God Bless

  10. Does your commute run on Dunkin’? To keep you running through even the toughest traffic jams, Dunkin’ Donuts is now offering free, local, real-time traffic updates in select cities at http://www.rushhourrunsondunkin.com. Visitors to the site can enter for a chance to outrun the traffic with a ride in a helicopter. Spread the word about http://www.rushhourrunsondunkin.com to all Dunkin’ Donuts fans!

  11. Me my husband,and sister in law went out for a fast cup much to my surprize,never judge a book by it’s cover,so go to dunkin donut every once in a while

  12. the other day I placed an order ,store number300910, thease ladies were fast and efficient ,good teamwork,so whenever you get a chancestop in or drop in just to get a nice fresh dounut andcoffee today

  13. Linda Seaton says:

    I live in Chicago and I visit dunkin donuts every morning, Store #30017. I have been visiting this store for the past few years and I must say that the staff is outstanding. They remember just about everyone’s order that comes in the store. The coffee is always excellent in fact I have visited several stores that this is the best coffee. The staff members are great, they are pleasant, competent and accomodating. They go above and beyond the call for their customers.

    My only concerns are: they changed bakeries in which the previous one was better and they need to expand to accomodate the large number of customers.

  14. Darlene Anderson says:

    you wanted to know about my visit . it was very plesent. they didn’t have what i wanted so the clerk went in the back and made some up. he didn’t have to do that store no. 1109264

  15. good job on donuts

  16. Brian Younker says:

    Kamantha always knows my order for a toasted coconut doughnut, and they’re always fast and efficient in Carneys Point, NJ. The coffee is always really fresh.

  17. ROSE says:

    I LOVE THE COFFEE, NEXT WHY DON’T YOU TRY TO FILL THE MUNCHKINS WITH CREME AND JELLY. ALSO, PUT MORE CHOCOLATE ICING ON THE DONUTS. (LIKE COVER THE WHOLE DONUT AND THEN SOME! LUV YA GUYS!

  18. I go to this store alot especilly when a cop followed me and said I want everybody to see whatI about to do to this person at dunkin dounuts,

  19. I go to this store alot especilly when a cop followed me and said I want everybody to see whatI about to do to this person at dunkin dounuts,so lets all go out get our dounut and get shot

  20. Barb says:

    I faithfully go by Dunkin Donuts on my way to work every morning and order my coffee the same way everyday. I especially like the new egg white rounds with veggies. What a way to start the morning. Best part of my day. Thanks for the excellent coffee, donuts and staff. I would suggest hiring some older staff though.

  21. napannie says:

    to wehom it may concern: if you are a supervisor, pls respond to this e-mail:: i DO NOT wish to
    receive any more of DD comments, i have tried to unsuscribe and you tell me that i need a valid
    key foir access, this will be my final e-mail concerning this matter. delete pls.

  22. alexis says:

    i want my cupon code

  23. alexis says:

    i want my code for my dree donut

  24. RAY MCKIERNAN says:

    why are the donuts ALWAYS stale.Your always getting them 3 days old.Its getting worse every day.Are donuts made FRESH at ANY location in Florida??

  25. CHERIE says:

    i love dunkin donuts because they ALWAYS go out of their way for me!

  26. luis m olivera says:

    i buy a refill cup for 24oz,which the cup cost about five dollars now your store manager says that refill cup is regular price for refills,what kind of business is that, store number is332991. i love dunkin donut cofee, buy about three extra large coffee everyday.my email professor 360@hotmail. com please to follow up.not happy with store mamager hector . thank you very much

  27. marketta blakeslee says:

    I am a DUNKAHOLIC!! Best coffee ever…visit location close to me on a daily basis,sometimes 2-3 times a day.

  28. I have been going to my Dunkin Donuts for a while and they are so nice and my coffee is always ready when I get there. Wouldn’t go any where else.

  29. eddie and emily says:

    Store # 303368 is amazing! We are frequent customers returning not only for the great Dunkin food but for the OUTSTANDING service! Stacy caters to not only our needs but everyone that comes in. Even the drive thru you can feel the smiles! Wouldn’t go anywhere else in the world

  30. mckenna says:

    The service was great and the coffee washot and fresh

  31. RUTH HALL says:

    I WENT TO THE DUNKIN DONUT IN CLEMMONS FOR THE FIRST AND LAST TIME TODAY.I WAS SO PLEASED THEY OPENED ONE IN CLEMMONS,BUT I ORDERED 2 WRAPS AND 2 MUFFINS AND 2 COFFEES,I GOT TO WORK AND THE WRAPS WERE NOT IN BAG.SO I THREW AWAY ALMOST $5.00 ON SOMETHING I DIDNT EVEN GET.I SURE AM DISSAPOINTED IN THE NEW STORE.HOPE THEY DO GOOD,BUT I WILL STICK TO BREAKFAST AT MCDONALDS

  32. napannie says:

    TO WHOEVER IS THE IDIOT THAT CANNOT REMOVE ME FROM SUSCRIBE:

    WHY IS IT SO DIFFICULT TO REMOVE ANY AND EVERYTHING FROM MY RECEIVING ANY OF THE
    COMMENTS FROM DUNKIN DONUTS, SOME OF THE RESPONSES ARE IDIOTIC AND I DON’T
    WANT TO CLUTTER UP MY PC WITH ANY OF THAT SENSELESS GARBAGE. CAN ANYONE
    ATTEND TO IT? PLEASE DO SO IMMEDIATLEY. THAT’S FOIR NAPANNIE@AOL.COM

  33. Cindy Connor says:

    Heard you might take the CHEDDAR CHEESE BAGEL STICK OFF YOUR MENU? Tell me this isn’t true! I buy them all the time! One of my favorite things!

    Thanks,

    Cindy Connor

  34. ms fowler says:

    on 8-14-2010 my husband and i stopped at dunkin donuts to get coffee. the cashiefrom store 342881 was very rude and had a frown on her face the whole time my husband spoke to her. normally the people are friendly but their are some that work at this dd like we as the customer owe them something. i am a manager and we always have a meeting about greattt customer service and when we get complaints we handle it appropriately. we dont just shrug it off because without the customers we cant make money. and they cant get paid.one morning they didnt even wrap the muffin she just thre it in the bag and when i got to work i was furious.certain ones are standing on the side where you made the sandwiches talking on the cell phone. how rude and unprofessional??this younger generation dont respect people any more and its a shame half of them get the jobs and people that truly want to work dont get the job. i have been there when the customer had to tell the cashier how much change to give her back because the cashier was busy in a mans face and gave her the wrong amount back. you really need to check up on your dd. i go to dd every day but i am going to switch to a different one.

  35. Yolanda Coppa says:

    The workers at my local DD are so friendly and helpful. They always greet you pleasantly and have seen them contribute to local causes. On Halloween they gave the children who were trick o treating some nice treats. They always get the orders correct and the store is exceptionally clean.

  36. I love the convenience of having a store right near my house. I fell in love with the apple danish, but I can’t seem to find them anymore.

  37. tom says:

    I was in dunkin donuts on aug.19 i placed my order recieved it with no problems the problem was when i sat down to eat i was bothered by several flies buzzing around me the whole time i was eating i ate as quick as i could when i was done i made comment to one of the employees behind the counter about the flies buzzing me as i was eating she replied they were aware of the problem and is caused by the door being opened several times throughout the day i could not leave quick enough i understand the door to any dunkin donuts is open/closed several times every day but that’s not the point i am trying to point out a major company like dunkin donuts has to do a lot more to control flies in there shops and if they don’t do anything about it they should be more then ashamed of themselves i do hope the big wigs at dunkin donuts reads this and does something about it i enjoy going to dunkin donuts but….DO NOT want to share my food with flies.

  38. MARSHA says:

    We are very happy to have our Dunkin Donuts re-opened. We visit it often, enjoying the egg sandwiches and hash browns. We also love the coolatas.

  39. mary. j says:

    Today I went to DunkinDonut as I do every morning and order the usual 2 medium coffee. The young man that ask to take my order, was outside talking and came in with me. He walk around the counter and ask to take my order I had to ask him to wash his hands. I love D.D coffee but your sanitation rule has little to be desire. ( store #308742)

  40. Betty L. Foor says:

    Went to Dunkin Donut in Tampa yesterday and got a cap. and a soft dring. The cap was 2.49 and the drinjk was 1.20 and then I got 3 donuts and the three donuts cost me 3.98 just wondered when the pr8ce of donuts went up to 1.33 per donut. Been buying from
    Dunkin for many many years and when the girls are busy they just get in too big of a rush to charge you what the price should be. Comb. #1 with coffee and no one had any coffee so don’t even know what I paid for.

  41. Betty L. Foor says:

    Went to Dunkin Donut in Tampa yesterday and got a cap. and a soft drink. The cap was 2.49 and the drink was 1.20 and then I got 3 donuts and the three donuts cost me 3.98 just wondered when the pr8ce of donuts went up to 1.33 per donut. Been buying from
    Dunkin for many many years and when the girls are busy they just get in too big of a rush to charge you what the price should be. Comb. #1 with coffee and no one had any coffee so don’t even know what I paid for.

  42. Dana Willis says:

    I am a long time drinker of dunkin’s awesome coffee – the best part is how it tastes better than starbucks- an even mellow roast as opposed to their bitter over toasted beans !

    But here’s my question –

    there was a slogan I found on a cup – ” you can’t get better tasting coffee”, but I cannot find out when this cup was made. It is important because I found my father in law’s wedding ring in it and if I knew when the cup was put there, I can figure out (sort of) when my mother in law lost it. She’s gone now, but it;s important to my wife – Anybody know ?

    Thanks!!

  43. Paul Ryan says:

    Dunkin Donuts in No. Waltham, (Lexington street), Ma. , which I frequent each weekday does a very efficient job with very congenial, smiling
    people working there.

    Regular employees: Val, Andrea, Maria, Juanita, Deep, Edwardo (to mention a few workers) should all be commended for their good work daily with smiling service, pleasant personalities, which is great to see especially to start your day. Keep up the good work. Look forward daily to dropping by this location.

    Paul Ryan

  44. DUANE says:

    WHEN I FIRST STARTED GOING TO DUNKING DONUTS BY MY JOB IVE ALWAYS BEEN TREATED VERY FRIENDLY THATS WHY I KEEP GOING BACK EVERYMORNING UNTILL ONE MORNING I HAPPEN TO SEE THIS YOUNG LADY BY THE NAME OF JOCELYN THAT MADE ME WANT TO GO THERE EVEN MORE NOW WHEN I GO TO DUNKIN I DONT EVEN HAVE TO ASKED FOR WHAT I WANT ITS ALREADY THERE AT THE COUNTER ALL I HAVE TO DO IS PAY FOR IT NOW IF THAT IS NOT GOOD CUSTOMER SERVCE THEN WHAT IS, JOCELYN KEEP UP THE GOOD WORK

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